U.S. Army Medical Department, Fort Drum NY
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TriCare Online

 



TRICARE Online offers safe and secure access

 

TRICARE Online offers safe and secure access to personal health data as well as options on how to access


TRICARE Online (TOL), the Department of Defense (DoD) patient portal, offers convenient, safe and secure access to personal health data including allergy profile, medication profile, problem lists, encounter notes, and even lab results. Users can currently access TOL using three types of accounts: (1) MHS/iAS Username and Password, (2) DoD Common Access Card (CAC), or (3) DoD Self-Service Logon (DS Logon).

CAC and Premium DS Logon account users can access their personal health data, via the TOL Blue Button. Due to security and privacy rules and regulations, MHS/iAS Username and Password users cannot access their personal health data, via the TOL Blue Button. Recognizing that having an account type which offers limited access is both confusing and inconvenient for users, TOL will be retiring the MHS/iAS Username and Password account type.

Users will no longer be able to access or log into TOL using the MHS/iAS Username and Password beginning the first week of August 2012. If users currently access TOL using a MHS/iAS Username and Password, it is strongly recommended that they register for a Premium DS Logon account so they can continue to access TOL after the first week of August 2012.

Register for a Premium DS Logon account today and start accessing personal health data via TOL! Registering for a Premium DS Logon account is easy. Eligible parties, DoD sponsors, spouses, and dependents (18 and older), and retirees and veterans who are in Defense Enrollment Eligibility Reporting Systems (DEERS), can register quickly and easily online. To register for a Premium DS Logon account, please visit the DoD My Access Center website at the link below, click on “Don't have a DS Logon?/ Create a Basic / Premium DS Logon account” and follow prompts to create a Premium DS Logon Account:

DoD My Access Center
https://www.dmdc.osd.mil/identitymanagement/ External Link, Opens in New Window

If users need help registering for a Premium DS Logon Account, click “For assistance, please refer to the "How to" Guides”. The “How to” guide titled, “Register for a Premium Account by Remote Proofing” is recommended for users who do not currently have a DS Logon account and would like to sign up using a quick and convenient online registration process. Please note, although remote proofing is available, there is an alternative in-person proofing process for those persons who are unable to successfully complete the remote proofing
online.

As an alternative, users can register via in-person proofing by visiting a TRICARE Service Center or VA Regional Office, where an onsite representative can assist with Premium DS Logon account registration.

If users experience any issues, they can contact TOL customer service,  available 24/7, at 1-800-600-9332 or email mhssc@tma.osd.mil External Link, Opens in New Window  for immediate assistance. For more information about TRICARE Online and its capabilities, please visit www.tricareonline.com External Link, Opens in New Window