Patient Administrations

The Patient Administration Division has dedicated staff who can assist you in many areas. This includes Release of Information (ROI), Health Insurance Portability and Accountability Act (HIPAA), Coding and Outpatient Records.

If you are a Soldier or Family Member new to the area, we strongly encourage you to stop by our outpatient records department and request your medical records from your previous unit and register in our system.

 

Medical Records

The Medical Records section falls under the Patient Administration Division (PAD). Medical Records are the property of the United States Government and are maintained for the benefit of the patients. The Medical Records section and Release of Information staff have the responsibility for ensuring all medical records held in our custody are safeguarded from loss or tampering, and that the information in the records is released only to authorized individuals. A valid ID card is required to request a copy of your medical records. Beneficiaries are entitled to one free personal copy of their medical record, per AR 40-66. Additional copies will be assessed an administrative fee and charges per page. Due to large volume of requests, customers requesting a copy of their medical records should submit requests in writing no less than 45 days in advance.

 

Guthrie Medical Records Section

Medical records for military family members, retirees, and WTU, DENTAC, Veterinarian Services, and MEDDAC Soldiers are maintained at the Medical Records Section at Guthrie Ambulatory Healthcare Clinic (GAHC). It is recommended that a medical record be established at GAHC for every family member to be seen for medical treatment on Fort Drum.

 

CTMC Medical Records Section

Medical records for all other Active Duty Soldiers stationed at Fort Drum are maintained at the Conner Troop Medical Clinic (CTMC).

Notice of Privacy Practices (NOPP)

Contact Information 
Phone: (315) 772-4030
Hours:

Monday - Friday: 7 a.m. - 4 p.m.

Location:

11050 Mt. Belvedere Blvd.

Fort Drum, NY 13602

Guthrie Medical Records
Phone: (315) 772-3081 / 5637
Hours:

Monday - Friday: 7 a.m. - 3 p.m.

Location:

11050 Mt. Belvedere Blvd.

Fort Drum, NY 13602

CTMC Medical Records 
Phone: (315) 772-8664
Hours:

Monday - Friday: 7 a.m. - 3 p.m.

Location:

P10506 Euphrates River Valley Rd.

Fort Drum, NY 13602

Clearing
Hours:

Monday - Thursday: 8 a.m. - 3 p.m.

Location:

11050 Mt. Belvedere Blvd.

Fort Drum, NY 13602

Release of Information
Phone: (315) 772-4032
Fax: (315) 772-3449 / 7758
Hours:

Monday - Thursday: 7 a.m. - 4 p.m.

Location:

11050 Mt. Belvedere Blvd.

Fort Drum, NY 13602