Patient and Family Partnership Council (PFPC)
Do you work well in teams and are passionate about improving healthcare at Fort Drum? If so, come be a part of our Patient and Family Partnership Council (PFPC). The PFPC partners patients and families with members of the healthcare team to explore opportunities to improve the overall experience of care. The PFPC provides a “Voice of the Customer” forum to facilitate dialogue between the Guthrie team and representatives of the beneficiary population. Through their unique perspectives, patients and families provide input on the availability of services, clinical quality, and experience of care. As an Advisor you will represent the interest of ALL patients!
A patient and family advisor is someone who:
Patient and family advisors provide a voice that represents all patients and families of patients who receive care at GAHC. They partner with clinic doctors, nurses, and administrators to help improve the quality of our clinic’s care for all patients and family members.
When you or your family member visited our one of our clinics, did you think there were things we could have done better? Do you have ideas about how to make sure other patients and families get the best care possible?
At GAHC patient and family advisors give us feedback and ideas to help us improve the quality and safety of care we provide.
You can be an advisor if you or a family member received care at GAHC in the last 5 years and are 18 years of age or older.
You do not need any special qualifications to be an advisor.
What’s most important is your experience as a patient or family member. We will provide you with any other training you need.
Being a patient and family advisor may be a good match with your skills and experiences if you can:
Click here to download the volunteer application and send completed application to the MEDDAC Patient Advocate at Stephanie.email@example.com.
A mix of age, gender, and military status will ensure that the PFPC is a true sample of our entire patient population. The council chairpersons will interview and select members based on these criteria.
All volunteers will have to complete American Red Cross or other established local volunteer training programs. A confidentiality agreement will have to be signed, and lastly there will be a requirement to complete annual Privacy Act training(HIPPA).
The PFPC will meet monthly. Council members may be ask to attend additional meetings with Guthrie staff.
USA MEDDAC, FDNY Patient Advocate
Room 1858, Guthrie Ambulatory Health Care Clinic
11050 Mt. Belvedere Blvd.
Fort Drum, NY 13602